Make sure that the printer’s print queue is checked App

When you print, the printer’s Print Queue application is displayed in the Dock, with a name to reflect the name of the printer. (If you don’t see it, open the System Preferences > Printers and Scanners, choose the printer you wish to use and then click to open the Print Queue.)
Within the Print Queue application, check what is happening with the printer as well as your print jobs. In the first instance, if the printer you are printing on is multiple is the app compatible with the right printer? If not, then cancel the job by hitting the X button on its right. Then, stop the Print Queue application, print once more, and select the appropriate printing printer in the Printer pop-up menu within the print dialog.
The Print Queue application may also show an important error message to let you know the issue, for instance, the printer is offline and not connecting. It is also possible to see older print jobs that are stuck in the queue, hindering the current print job. Remove them by clicking the X next to their names.
If you’ve experienced something that caused your printer to stop working and you want to resume it, press the red Resume button. It won’t work if the printer is unable to continue printing because of a paper jam or lack of supplies. In that situation, you must resolve the issue first.

Make sure you check the printer and its Connection

Error messages could have provided you an indication of problems in the printer itself however, they’re rarely informative. Examine the following:

• Does the printer turn up? though! If it is you need to turn it off, then switch it off. Try switching it off and then turning it on again. This will resolve a huge number of printing issues.
• Do you have the printer connected? It should be connected to either a USB or Wi-Fi Ethernet network. . . Make sure that all cables are connected and on an identical network to your Mac. Try restarting your router if you think there are to be issued with communication.
• Is the printhead contain paper? No paper, no printout.
• Do you see an issue with paper? Printers usually squawk about jams in the paper. Clear it before trying it again.
• Are any ink cartridges or toner cartridges full? Some printers are known for not printing even if one cartridge is depleted or even empty. It can happen the printer is printing in black, and a colour cartridge has been empty.

One final test of the printer that you can do by printing a test sheet straight from your printer (check the manual of your printer for the instructions). If this fails it could be that the printer needs maintenance.
Make sure that your Mac has the printing setup
The last place to search for a solution for why is my printer not responding to my mac is to check the subsystem for printing on your Mac. Issues there could relate to your particular document or related to the application or connected to the driver for your printer.

As a first step Start by opening your document in Preview and printing it as a PDF (in the Print dialog for the document select the PDF option and then open it in Preview) Printing it out from Preview.
If this is the case, then your Mac can print, and the issue lies with the application or the document. To pinpoint the issue to the document or application Print a different document using the application. If the document prints then you’ll know that the issue is in your document, however, since you’ve already received the PDF file to print from that document, the immediate issue may already be solved. If the issue is with the application, you’ll need to resolve the issue, naturally. However, the majority of the time the problem is in the driver of your printer.
It’s not common for driver updates to be released out of macOS updates nowadays However, make sure to go to Systems Preferences > Software Update to be sure. Also, look at the printer’s manufacturer’s website site for updates. Google for “printer Name And Model Mac driver” to see the updates available. You can compare that with what you’ll see when selecting the printer from the System Preferences section under Printers & Scanners. Click to select the Options & Supplies option. If you see a newer version that you can download and install, then download it and install it.
If installing a fresh version isn’t working Try removing your printer in Printers & Scanners and re-adding it. Choose the printer from the list, and then click the button that says – to erase it. Click the + button to return it.

No luck? Do you try to delete the driver, then install it again however, select an alternative option from the Use pop-up menu on the end? Begin by entering your printer’s name in place of Secure Air Print to make sure you’re using the driver of the manufacturer rather than Apple’s. If it doesn’t make any difference, try using a Generic PostScript Printer or Generic PCL Printer. Be aware that they might not offer full functionality beyond basic printing. To test something different, if the printer is compatible with your printer, consider installing an independent driver using the free-of-cost Gu ten print initiative.
One tip: If possible try to avoid using the printer Sharing feature that has been available include in macOS for many years. It’s a good idea however, it requires the Mac that is sharing the printer to be in a state of alert and on when the user of the shared printer needs to print.

If you are stuck, you can go to the nucleus. Re-visit your Printers & Scanners preferences, Control-click on any printer, then select Reset Printing Systems. In the dialog that warns you, doing this will remove all of your current printers, scanners, faxes as well as any pending printing jobs. This resets your printer system back to factory defaults, following which you’ll need to install printers again.

The post Troubleshoot steps for when my printer not responding to my mac appeared first on Eurasian News.

Common reasons behind printer scanning problems

1. The printer cable is not working
2. Your device is not connected to Wi-Fi
3. The printer is unable to find the scanner driver
4. The firewall is blocking scan request
5. Malware is restricting the scanning process
6. Invalid printer settings

Troubleshooting printer scanning problems

Restart the printer device

Your printer may show scanning issues when some of its files are not working. To fix those files, you can restart the printer. After restarting, all printer services will run from the beginning. To run the services, go for a power restart. When your printer is On, remove the power cable. Wait for 5 seconds and reconnect the power cord. The printer must start running automatically and now try to scan a document using the printer.

Run scanner troubleshooter

You can use the scanner troubleshooter whenever you face any error. The printer gets scanning issues when scanning related files on the PC that is not working. The troubleshooter tool will inspect all the scanner-related files on the PC. Go to the Windows computer and click on the Update and Security tab. Search for a scanner troubleshooter tool and run the function. It will check the files and repair them. You will see a troubleshooter report on the screen. Check the report and then restart the device. Now go to the printer and try to take your scan.

Check for the driver

Your printer won’t scan if the scanner driver is not working. Brother scan to PC only when the PC has the related printer driver. Without the driver, your printer can’t understand the scan command. Go to the PC and check for the scanner driver. If you don’t have the driver then install it from the web. Check the printer model and search for its scanner driver. In case you have the driver then check for its update. If the scanner driver is outdated then click on it and run the update. After updating the driver, restart the computer. Go to the printer and check for its scanning function. Your printer will start taking the scan once it finds the correct scanner driver.

Reconnect the printer using a cable

The printer may show scan issues when the connection cable is loose. If the printer shows an error, check for the printer cable immediately. Many times, the user connects the printer to a loose cable and gets into scan problems. Go to the printer and remove the cable to inspect. If the cable is loose then use another cable for your printer. Also, try using a different USB port for the connection. Once the printer is connected, scan your document.

Reconnect the printer to the network

Users often get printing or scanning issues when the printer is connected to the network. You should reconnect the printer device to the network. Go to the printer and disable the Wi-Fi button. Wait for 5 seconds and re-press the button. Printer Wi-Fi will enable and start searching for the network. Select the correct SSID for your printer connection. After the connection, go to the commanding device and try to scan the document.

Disable the firewall

Your printer can show scanning issues due to the firewall. You use the firewall on the network to protect it from unwanted connections. But many times, your firewall also blocks the safe connection. When the printer is sending the scan request; the firewall is not approving it. To use the scan function on the network, you should disable the firewall. Go to the PC and disable the firewall temporarily. Now try to use the scan function of your printer. After scanning the document, restart the PC and enable the firewall. In case you can’t fix the scanning problem of your printer then ask for professional help. 

The post Why is the Printer Showing a Problem with the Scanning Function? appeared first on Eurasian News.